Support
Frequently Asked Questions
Before You Order
What is included in the Mahjong set?+
Each set includes the complete Mahjong tile set. Accessories may vary, so please confirm before ordering.
How many tiles are included in one set?+
Each set includes 160 tiles.
What material are the tiles made from?+
The tiles are made from premium acrylic crystal-style material with a smooth glossy finish.
What is the size of each tile?+
Each tile is approximately 32 × 24 × 21 mm (3.2 × 2.4 × 2.1 cm / 1.26 × 0.94 × 0.83 inches).
Is this a proper playable Mahjong set?+
Yes. This is a playable Mahjong set, suitable for regular games, home use, and gifting.
Is this set suitable for beginners?+
Yes. It can be used by beginners as well as regular Mahjong players.
Is the set ready stock or pre-order?+
Availability depends on the selected product. Please DM us on Instagram to confirm current stock or pre-order status.
Are the mat and ruler included?+
The mat and ruler are sold separately unless clearly mentioned in the order details.
Can I buy only the accessories?+
Yes, accessories such as the mat and ruler may be purchased separately, depending on availability.
Can I confirm the available design before ordering?+
Yes. Please DM us on Instagram before ordering so we can confirm the available design, stock status, and delivery option.
Can I reserve a set before it sells out?+
Yes. If reservation or pre-order is available, we'll confirm the process through Instagram DM.
Do you deliver in Dubai and across the UAE?+
Yes. Delivery is available in Dubai and other UAE locations. Please share your location through Instagram DM to confirm delivery details.
How long does delivery take?+
Delivery time depends on stock availability and location. Please DM us on Instagram for the latest delivery timeline.
How should I clean and store the tiles?+
Clean with a soft dry or slightly damp cloth. Avoid harsh chemicals, rough surfaces, and direct heat.
How can I place an order?+
Send us an Instagram DM with the product you want, quantity, and delivery location. We'll confirm availability and next steps.
Still have a question? Message us on Instagram and we'll help.